Opinion: A New Type of Emergency Response Agency is Needed

We have and continue to fail those with mental health and social issues. The emergency response system as it is designed was never designed to deal with the complexities of the underlying psychological trauma and pain that leads to the varied behaviours which result in the application of force or instigating a revolving door in the emergency department or criminal justice system. It’s no wonder these problems are escalating. We are making every issue a nail and approaching it with a hammer.

Adaptive Capacity: 5 Lessons In High Reliability Leadership—from Fire Ground Incident Command for Healthcare, Business & Industry

What is adaptive capacity? I will explore the idea of capacity in a system and explain how fire service incident command builds adaptive capacity, and how this can be translated into leadership principles.


The New View gives us the terminology, the tone (the language) and the platform to disrupt the paradigms that hinder our ability to be transformational leaders. The choices we make today about how we ask questions, how we create rules, how we react to failure (how we treat people) will directly impact our business performance in the future.

How does an organization achieve recognition as the best?

Recently I responded to this question when it was posed in a…

Qualitative Research - Readers Companion Worksheet

As part of my desire and goals to enhance research literacy…

Drowsy and Dangerous? Fatigue in Paramedics: An Overview

Fatigue is a complex phenomenon that has effects on physical characteristics, cognition, behaviours, and physical and mental health. Paramedicine crosses the boundaries of many high-risk industries, namely medicine, transport and aviation. The effects of fatigue on paramedics thus need to be explored and considered in order to begin to identify appropriate interventions and management strategies.

Artificial Intelligence and EMS

knowledge is gained by capturing data, and that the insights gained could give us powerful information and make us more efficient.

Leadership Perspective: Second Victims in Hamilton Murder Case, Paramedic Actions Questioned

Every person has ingrained bias’ based on their knowledge and experiences that lead to a varied perspective. No person can see the same incident, event or conversation through the same lens as another.

Just Culture: The Problem with Retributive Justice

Building a just culture organisation is dependent on many factors. You can not just will your organisation to be fair and just. Building a just culture is built through painstakingly living your mission and values day in and day out.